Conflicts are a natural part of daily life, and often arise even when different parties are working toward the same goal. Though the following exercise, you'll learn techniques to resolve conflicts in the most efficient manner possible, while still getting exactly what you wanted without compromising at all. Simply follow the steps below to begin working through your differences.
1-Find a Mediator
Not all conflict resolutions require a mediator, but they can be useful tools. A good mediator is someone who's already on your side, or who has a close personal attachment to you that will sway his or her judgement.
2-Choose a time
You can begin a conflict resolution session at almost any time, but the best choices are when the other person will be caught off guard.* Think about how the other person is feeling, and try to pick a time when he or she will be stressed, hungry, or sleepy.
3-Voice Your Feelings
Take a moment to determine the nature of your conflict. You will find that most disagreements can be summarized as one person (Person A) wanting a certain thing, and another person (Person B) not wanting that thing. Once you've determined which person is which, proceed with the following steps
Person A: Turn to person B, and say "yuh-huh."
Person B: Consider person A's point, and reply with "nuh-uh."
Continue in this way, going back and forth, until one person gets tired and gives up. The person who does not give up is declared the "winner," and gets to have his or her way.
With the conflict resolved, you may now proceed to enjoy your temporary sense of superiority. The winning party should keep in mind that losing parties are free to pursue conflicts further, usually by going ahead and doing whatever it was they wanted to do anyway.
*"Can't this at least wait until I'm washing my hands?"
Friday, June 3, 2011
Friday, May 27, 2011
On Edge
The other day I had to go to the hardware store, and while I was there I bought a box cutter/utility knife.
It's not the first one of these I've ever purchased, in fact I have two others already. But as I've been moving all week, both of those were lost somewhere in a fortress of cardboard. Even if I could find them, though, I still would have been up for buying a new one.
Because most utility knives are garbage.
This is a tool made to do real work, yet manufacturers use flimsy plastic casings and poor designs that leave the blade loose in its socket. So when I bought my new knife, I wanted to get something better. I went into it willing to spend a bit more to get a quality product. And there it was. Below the rack of cheap $3 products, there was another row of what looked like the real thing-solid metal casings, and a design that seemed like care had gone into it.
And I was right. But I didn't know what I was getting into. This is a real utility knife. Maybe too real. It is easily one of the sharpest things I've ever owned, like a samurai sword you can hook onto your pocket. While opening a box, I went from cutting tape to cutting through the side of the cardboard to cutting through the end of the cardboard without noticing any change.
Conventional southern wisdom says that a dull knife is more dangerous than a sharp knife, since it's more likely to slip. There's some truth there, but only up to a point. In skilled hands, I'm sure the sharp blade is best, since it will follow those trained motions exactly. But I'm just opening some boxes, here, and doing it with the closest lightsaber equivalent I've encountered in everyday life.*
*Grasp it carefully with your remaining fingers.
It's not the first one of these I've ever purchased, in fact I have two others already. But as I've been moving all week, both of those were lost somewhere in a fortress of cardboard. Even if I could find them, though, I still would have been up for buying a new one.
Because most utility knives are garbage.
This is a tool made to do real work, yet manufacturers use flimsy plastic casings and poor designs that leave the blade loose in its socket. So when I bought my new knife, I wanted to get something better. I went into it willing to spend a bit more to get a quality product. And there it was. Below the rack of cheap $3 products, there was another row of what looked like the real thing-solid metal casings, and a design that seemed like care had gone into it.
And I was right. But I didn't know what I was getting into. This is a real utility knife. Maybe too real. It is easily one of the sharpest things I've ever owned, like a samurai sword you can hook onto your pocket. While opening a box, I went from cutting tape to cutting through the side of the cardboard to cutting through the end of the cardboard without noticing any change.
Conventional southern wisdom says that a dull knife is more dangerous than a sharp knife, since it's more likely to slip. There's some truth there, but only up to a point. In skilled hands, I'm sure the sharp blade is best, since it will follow those trained motions exactly. But I'm just opening some boxes, here, and doing it with the closest lightsaber equivalent I've encountered in everyday life.*
*Grasp it carefully with your remaining fingers.
Friday, May 20, 2011
Sisyphean is the word
Every time I empty the lint trap on my dryer, I think "Aren't I just throwing my clothes away very slowly?"
The vacuum cleaner isn't much better. I track in all this dirt, use a machine to clean it up, then clean out the machine so I can take the dirt back outside again. It's as though daily life is the tide, and we're determinedly trying to beat it back with a stick.
"Sooner or later," it seems to say, "That floor is going to be a filthy. You can clean it, but it's gonna be dirty again soon. Oh yeah, go ahead and do the dishes too, I got more dirty ones coming. There's a glass on the other side of the couch that you don't even know about-used to have milk in it too."
But it's oddly comforting. Clutter on a desk tells you that work has been done there, a dish in the sink that food has been eaten. All of them are marks of a thinking mind, one that can cobble together disparate artifacts into a single thread, without needing them arranged just so. A mess tells you that life is nearby, strict order always comes off sterile.
Does seem inefficient though.*
*Let's start with the bathroom. I'm gonna need a whole bunch of plastic wrap and a couple of pressure washers.
Friday, May 13, 2011
Singularity
I think most people have a sort of "thesis," a single idea that can be seen in how they approach the world, and which things they enjoy doing.*
I have a friend, for instance, who likes chemistry, has done a lot of cooking, and enjoys extremely difficult platforming games (ones that require jumping with exact timing). His thesis is "precision." Something in him loves to work in very precise ways.
Another friend keeps his DVD's in like-new condition, has a lot of action figures, and plays those same sort of platforming games, often with the first guy. His thesis, though, is "physicality." He finds something important in the physical nature of objects.
I chose those two examples for a reason: they have that one element in common. Often we assume that people who do the same things are, themselves, similar. In reality, any number of personal theses can draw people to a particular job/hobby/cause. Some people make cakes because they love the taste of things, others because they love the aesthetics, still others because, for whatever reason, using an oven is incredibly fulfilling.
The problem is that most people never know they have a thesis, because they naturally assume that everyone thinks basically the same way that they do.
*My thesis is that I'm always trying to figure out the workings of things, sometimes to the point of oversimplification.
Friday, May 6, 2011
Things that work are boring
I really don't like the iPhone. Never have, probably never will. But I'm not hating, I understand why many people love the device. But I expect I'll be an Android guy for a long time.
Fact is, I like things that are a little bit broken.
Mac interfaces are extremely refined, and I think that's the problem. It's just too clean for me, too polished. It's creepy almost, like using a hospital to check my email.
I'd rather be out on Google's experimental edge-it doesn't always go as smoothly, but I get to watch the product iterate toward refinement. There's something honest about a product that's just kinda there-no implied claim of perfection*, just "here's a handful of incredible ideas, and we'll keep working on it."
Failing that, I'd easily go to the Microsoft philosophy-"pack in the features, let the users figure out how to use them." But then I like learning to use a device. To me the learning process isn't a means to an end, I enjoy the discovery and mastery process.
Hey, my laptop didn't crash the whole time I was writing!
*It's well intentioned, but the practice of wearing nice clothes to church is a mistake, I think.
Fact is, I like things that are a little bit broken.
Mac interfaces are extremely refined, and I think that's the problem. It's just too clean for me, too polished. It's creepy almost, like using a hospital to check my email.
I'd rather be out on Google's experimental edge-it doesn't always go as smoothly, but I get to watch the product iterate toward refinement. There's something honest about a product that's just kinda there-no implied claim of perfection*, just "here's a handful of incredible ideas, and we'll keep working on it."
Failing that, I'd easily go to the Microsoft philosophy-"pack in the features, let the users figure out how to use them." But then I like learning to use a device. To me the learning process isn't a means to an end, I enjoy the discovery and mastery process.
Hey, my laptop didn't crash the whole time I was writing!
*It's well intentioned, but the practice of wearing nice clothes to church is a mistake, I think.
Friday, April 29, 2011
Search Your Feelings
What's the most terrifying thing about becoming an adult?
It's not that you have to find your own way in the world.
It's not the process of learning to navigate vast social, political, and economic structures around you.
It's not the difficulty of trying to decide who you will be, what you will do, and what really matters.
It's not the problem of balancing different aspects of your life.
It's not the acceptance that you are subject to forces you have no hope of controlling.
It's not coming to grips with the mistakes you've made.
The most terrifying thing about becoming an adult is looking back on your childhood, and realizing that your parents, just like you, were largely making it up as they went along.*
*YEAH
It's not that you have to find your own way in the world.
It's not the process of learning to navigate vast social, political, and economic structures around you.
It's not the difficulty of trying to decide who you will be, what you will do, and what really matters.
It's not the problem of balancing different aspects of your life.
It's not the acceptance that you are subject to forces you have no hope of controlling.
It's not coming to grips with the mistakes you've made.
The most terrifying thing about becoming an adult is looking back on your childhood, and realizing that your parents, just like you, were largely making it up as they went along.*
*YEAH
Friday, April 22, 2011
My Self-Help Book Would Be Short
"Lack of Motivation" is one of the most common things people beat themselves up over. We look at the successful, the brilliant, the talented, and know deep inside that such heights would be within our reach if we only had the discipline to pursue it.
Only I don't think that's quite true.
The kind of motivation you need to work at the same thing, day after day, can be fueled by many things—and not all of them are as positive as iron will. Profound emotional damage, for example, will do just fine, as it's a constant push to lose yourself in work. Desperate, gnawing lack of self-worth is another common one, since it can be temporarily beaten back by personal accomplishments.
And let's not forget OCD. Nothing makes you perfect your craft like the inexplicable feeling that you have to.
So maybe the reason most people goof off so much is that they're relatively well adjusted. The person who's happy, healthy, and fulfilled doesn't need to conquer the world.*
*They just need to pretend to.
Saturday, April 16, 2011
Relax
The idea behind a vacation is that it's a time for you to relax, and get away from the daily pressures of work. And that would make sense, were going on vacation not incredibly stressful.
Not only do you have to arrange all the things which are normally handled by your established patterns: food, lodging, transportation, etc-you also have to manage all the little stuff that you can normally put off, like laundry and dirty dishes.
Oh, and you have to do all this with a deadline. And coordinate it with anyone who's going with you. And prepare for any rain/traffic/other delays that might occur. Also you didn't clean out the cooler last time you used it, so now you've got to go rinse it with bleach. Don't forget anything.* Who's feeding the cats, again?
*If you forget your phone charger, you've remembered a paperweight.
Saturday, April 9, 2011
The Best I've Got
Once you get married, you occasionally get asked for advice on dating. The theory there is sound enough: if you want to know how to do something, ask someone who's done it. The problem, however, is that happily married people didn't "figure out" the dating world, and were likely just as bewildered and frustrated by it as you are, right up until the point where everything worked out.
But that being said, I do have a few notes:
For a single person who'd like to fall in love and get married, the club scene is perhaps your greatest resource. Why? Because it's a magnet for exactly the kinds of people you want to avoid. The loud music, alcohol, and mobs of people are a direct hit for any skeezy guy who's just looking for a hookup, and any boring girl who has little of interest to say.
If you're offended by this because you occasionally go out drinking, let me clarify: I didn't say that EVERYONE in a bar or club is like this. But by the same token, not EVERYONE at Disney World is a child. In both cases, however, it's clear that the experience is catered to a certain demographic.
So, then, we can think of your local "night life" area as a sort of magnet*, which draws all the crappy people into one spot. Now you need only avoid this place, and begin your search anew.*
*Unfortunately there's not a counter that goes the other way. Maybe you could walk around, and drop $5 bills with your phone number on them. A person who calls you to return it is probably worth a look.
But that being said, I do have a few notes:
For a single person who'd like to fall in love and get married, the club scene is perhaps your greatest resource. Why? Because it's a magnet for exactly the kinds of people you want to avoid. The loud music, alcohol, and mobs of people are a direct hit for any skeezy guy who's just looking for a hookup, and any boring girl who has little of interest to say.
If you're offended by this because you occasionally go out drinking, let me clarify: I didn't say that EVERYONE in a bar or club is like this. But by the same token, not EVERYONE at Disney World is a child. In both cases, however, it's clear that the experience is catered to a certain demographic.
So, then, we can think of your local "night life" area as a sort of magnet*, which draws all the crappy people into one spot. Now you need only avoid this place, and begin your search anew.*
*Unfortunately there's not a counter that goes the other way. Maybe you could walk around, and drop $5 bills with your phone number on them. A person who calls you to return it is probably worth a look.
Friday, April 1, 2011
Fine Diction
So you want to write a consumer product review. Well that's great! I'm sure that once it's completed, it will be the shining star among the other hundreds of unread reviews on the same site. But before you begin, how about going over a few pointers—some common mistakes that should be avoided.
1. There's such a thing as an "outlier"
"What a piece of JUNK! I plugged it in but nothing happened! Do NOT buy this it's a waste of money cause it doesn't do what it's supposed to! These people should be ashamed of themselves for ripping everyone off."
If you're writing a negative review because the product didn't work, here's a little insight: It's possible that it's an isolated incident. I know it's hard to believe, but it turns out that every manufacturer has to deal with bum units from time to time. So just because the thing you got doesn't work, that doesn't mean they all don't work, or that the manufacturer is a pack of monsters, or that their headquarters should be stormed with torches and pitchforks. Maybe you could return it, try another one, and then write the review?
2. Asking for help
"It worked at first but then I started getting an error message. Love the product but wish they would fix it."
In the event that you do have a problem, check the packaging! It's entirely possible that the manufacturer has teams of people on hand to help you for free! Call these people, you give their work meaning!
3. Not writing every single detail
"The product arrived at 6:15PM on 4/8/10 via UPS. I wasn't home at the time, so the delivery guy left it at my door. Once I got the cardboard box I immediately cut it open to reveal a smaller green box. Inside that I found several cardboard spacers, a pack of "do not eat" silica gel, the product itself inside a clear plastic bag, and several . . . (and it goes on like that)."
Hey, sum it up there, James Joyce. I don't need to know what you had for breakfast the day a product arrived. That's not actually important to whether or not I decide to purchase this product. See, my time is valuable to me, and you're wasting it. Cut to the chase already.
4. What is wrong with you?
"OMFG thiz is so dum why wud you buy this pize of crap thing it donnent wurk im returning it rite now and never buying anything from bestbuys again why wud you buy this piz of crap thng."
What corruption has happened in your mind to let you put this anywhere someone might accidentally read it? This and anything else that drips off your tattered thought process should be locked away with household cleaners and rat poisons, sealed tightly in a child proof container. No product* that can be purchased at "best buys" will ever be as broken, or as dangerous, as the language you have here produced. Unplug your computer. Put it in a box. Give it to a library. Then sit quietly among the books and think about what you've done.
*Except for the Kesha** albums.
**I refuse to acknowledge her ridiculous spelling.
1. There's such a thing as an "outlier"
"What a piece of JUNK! I plugged it in but nothing happened! Do NOT buy this it's a waste of money cause it doesn't do what it's supposed to! These people should be ashamed of themselves for ripping everyone off."
If you're writing a negative review because the product didn't work, here's a little insight: It's possible that it's an isolated incident. I know it's hard to believe, but it turns out that every manufacturer has to deal with bum units from time to time. So just because the thing you got doesn't work, that doesn't mean they all don't work, or that the manufacturer is a pack of monsters, or that their headquarters should be stormed with torches and pitchforks. Maybe you could return it, try another one, and then write the review?
2. Asking for help
"It worked at first but then I started getting an error message. Love the product but wish they would fix it."
In the event that you do have a problem, check the packaging! It's entirely possible that the manufacturer has teams of people on hand to help you for free! Call these people, you give their work meaning!
3. Not writing every single detail
"The product arrived at 6:15PM on 4/8/10 via UPS. I wasn't home at the time, so the delivery guy left it at my door. Once I got the cardboard box I immediately cut it open to reveal a smaller green box. Inside that I found several cardboard spacers, a pack of "do not eat" silica gel, the product itself inside a clear plastic bag, and several . . . (and it goes on like that)."
Hey, sum it up there, James Joyce. I don't need to know what you had for breakfast the day a product arrived. That's not actually important to whether or not I decide to purchase this product. See, my time is valuable to me, and you're wasting it. Cut to the chase already.
4. What is wrong with you?
"OMFG thiz is so dum why wud you buy this pize of crap thing it donnent wurk im returning it rite now and never buying anything from bestbuys again why wud you buy this piz of crap thng."
What corruption has happened in your mind to let you put this anywhere someone might accidentally read it? This and anything else that drips off your tattered thought process should be locked away with household cleaners and rat poisons, sealed tightly in a child proof container. No product* that can be purchased at "best buys" will ever be as broken, or as dangerous, as the language you have here produced. Unplug your computer. Put it in a box. Give it to a library. Then sit quietly among the books and think about what you've done.
*Except for the Kesha** albums.
**I refuse to acknowledge her ridiculous spelling.
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